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Beginning
May 6, when you nonrev on Northwest, it will be free and you will have a higher
boarding priority. Northwest employees also will be able to enjoy reciprocal
privileges when nonrevving on Delta.
In their Delta-Northwest merger memo on April 14, Richard and Ed announced one of the early benefits for employees – reciprocal pass privileges on both airlines’ worldwide networks, beginning as soon as possible.
“We started working with our Northwest counterparts right away,” said Rob Kight, vice president, Compensation, Benefits & Services. “And in less than a month, we are able to roll out these reciprocal pass privileges that open up hundreds of new nonrev destinations to both the Delta and Northwest teams.”
STEP 1: PLAN
How do I locate Northwest, Compass, Mesaba, and
Pinnacle (NW Airlinks) flight schedules?
Check flight times and details at
www.nwa.com.IMPORTANT TIP:
• Write down flight numbers. You’ll need them for Steps 2-4.
How do the flights look for me to travel?
Research general seat availability at
www.nwa.com/nrev.Enter the pass type 6P in the drop down Priority Code list,
your six-digit employee number (excluding any alpha
characters), and your date of travel as your seniority date
in YYMMDD format, for example enter May 16, 2008
as 080516.
Keep in mind: You must contact Northwest reservations to list,
cancel or change your reservation.
STEP 2: LIST
How do I list for flights?
Call Northwest reservations at
1-800-943-6319 or+1-612-727-5757
and identify yourself as a Delta employeeor retiree traveling on Northwest. You must list at least
8 hours prior to departure.
Before calling, make sure you have this information ready:
• Flight numbers and travel dates
• Names of
eligible pass riders (as they appear on governmentissued photo IDs)
• Employee number
• Standby code is 6P
Your boarding order within this
priority is based on the timethat you list for the flight (not on check-in time).
STEP 3: TICKET
Where do I get my ticket?
You will need paper tickets for you and your
eligible pass riders.For most stations, pick-up at any Delta ticket counters.
In Atlanta
, pick-up tickets at the Employee Travel Center –South Terminal, lower level.
You will need your PPR # and Northwest flight information.
Travel is free except for international fees and taxes, so have
your credit card ready.
Remember, you will need your paper ticket for check-in and
boarding!
STEP 4: FLY
How should I dress for the flight?
Business casual dress is required for travel on Northwest.
Check out the
Northwest Dress Code for details.How do I check-in for my flight?
Check in at any Northwest ticket counter for a Verification
Card to clear security. You must provide your listing record
locator (PNR). (Check-in is not available through kiosks
and sky caps.)
Be prepared to show the Northwest agent your paper ticket,
flight information, and Delta identification or approved
travel IDs.
Phase 1 – 5/6/08
The U.S. Department of Transportation has granted us and five of our SkyTeam partners antitrust immunity to operate jointly in our transatlantic markets. The DOT's ruling is the first since the new European Union-U.S. open skies agreement went into effect on March 30, which created the largest, most important and fully liberalized air transport marketplace in the world. The DOT has approved alliance activities between Air France, Alitalia, CSA Czech Airlines, Delta, KLM Royal Dutch Airlines and Northwest Airlines. We already have antitrust immunity with Air France, Alitalia and CSA, while Northwest has antitrust immunity with KLM.
“We are pleased the Department of Transportation recognizes once again that antitrust immunity offers significant advantages to customers including more choice in flight schedules, travel times, services and fares,” said Glen Hauenstein, e.v.p.-Network Planning and Revenue Management. “This grant of immunity allows us to expand these benefits for our customers to two other airline partners and significantly strengthen the SkyTeam alliance.”
Surcharges coming to buddy pass tickets
| April 9,
2008 |
With the cost of oil remaining above $100 per barrel, we are acting quickly to moderate the effects of these higher-than-planned costs on our operations, including now adding a fuel surcharge to buddy pass tickets starting on April 15. Recently, we also increased the amount of the fuel surcharges we add to revenue passenger tickets.
The buddy pass fuel surcharge includes original issues, reissues and exchanges, whether completed online on TravelNet, over the phone by Reservations or at the airport.
There will be three possible surcharges for buddy passes depending on the itinerary: a $10 surcharge each way for travel within the 48 contiguous United States or between the 48 states and Puerto Rico or the U.S. Virgin Islands; a $15 surcharge each way for travel between Alaska or Hawaii and the 50 United States, Puerto Rico, or the U.S. Virgin Islands; or a $25 surcharge each way for travel between Canada and the 50 United States, Puerto Rico or the U.S. Virgin Islands and for all other travel including transoceanic, to Latin America, the Caribbean and Mexico.
Please inform buddy pass travelers that applicable taxes will be added, and
travel itineraries with stopovers will be charged additional fees. A stopover is
a stay in an intermediate point for more than four hours for domestic
itineraries, including Puerto Rico and the U.S. Virgin Islands, and more than 24
hours for international itineraries.
Our newest Boeing 777-200LR becomes part of the fleet this weekend as we continue to increase our capability to serve long-range international markets. Richard Anderson will accompany more than 100 selected employees and a specially chosen crew to Seattle Thursday, and then will take delivery of the new aircraft on Friday for the return trip to Atlanta.
The plane is the second of eight 777-200LRs scheduled to enter the fleet by early next year. By adding the world’s longest range commercial jetliner to the fleet, we’re boosting our ability to connect customers and cargo between virtually any two cities around the globe, nonstop.
The new plane, Ship 7102, will start scheduled service on March 31, as Flight 16 to New York-JFK, continuing on to Mumbai, India. The flight will follow an eventful weekend that will witness two historic Delta inaugurals: our first service between Atlanta and London’s Heathrow International Airport on March 29, and our first service to China, between Atlanta and Shanghai, on March 30.
As a result of the rapid and record high increases in fuel costs and the weakening U.S. economy, we are announcing updated plans to manage our revenues, capacity, fleet and costs. The plans include offering two voluntary programs to employees. Richard Anderson and Ed Bastian, president and chief financial officer, outlined the plans in a memo to all employees. Additionally, Ed discussed the broad outline of the plans during his presentation Tuesday at the 2008 JP Morgan Aviation and Transportation Conference.
“Our efforts are focused on four key areas: continued international expansion, further domestic capacity rationalization, improving our RASM to more than 100% of industry average, and a heightened focus on cost and cash flow discipline, which will include voluntary reductions in our staff,” Richard and Ed said in their employee memo.
Read More
Richard Anderson reported on a week full of news and events in his weekly Right from Richard employee update, including new international routes and codeshares with Air France, the dedication of our new Boeing 777LR, the giveaway of the CEO’s car, new leaders in several key operational posts and our first Shared Rewards payout of the new year.
Richard also commented on an incident last week on board an international flight where a passenger was verbally abusive to a flight attendant, and two nonrevenue employees eventually had to assist in restraining the passenger. The captain diverted the flight, and the passenger was taken off the flight and arrested.
“Our people should not have to put up with that type of behavior,” Richard said. “We may make mistakes from time to time. We’ll shoulder that responsibility, but in this instance it was inappropriate to treat our people that way. I’ve made sure that this passenger will never fly on Delta again.”
Richard calls for renewed industry, governmental partnership
| March 10, 2008 |
Richard Anderson emphasized the need for a more dynamic partnership between the airline industry and the U.S. government to solve issues of joint concern: air traffic congestion and the environment. Richard gave the keynote address Monday at the 33rd annual Federal Aviation Administration’s Aviation Forecast Conference in Washington, D.C.
Richard pointed to the dramatic changes the industry has experienced since 2000, including multiple bankruptcies, intense low-cost carrier competition and all-time-high fuel prices. He expressed concern about recent moves by Congress and the Department of Transportation to regulate the industry, such as imposing restrictions on New York City air space, congestion pricing, peak hour prices and slot auctions. He reiterated the industry’s call for an overhaul of the nation’s air traffic control system to more efficiently and safely manage U.S. air travel.
“Even though the industry is over 100% more efficient in fuel in the last 30 years, in the end it all comes back to that system,” Richard said. “It is almost like the effort President Eisenhower had to make to build the interstate system in the U.S.”
The FAA Aviation Forecast Conference provides an opportunity for senior leaders from across the aviation community to look forward and share their views on the future of the aviation industry. The theme of the conference is congestion and environmental issues.
Richard used aircraft taxi time as an example of the relationship between the ATC system and fuel. “When the average taxi out time on a good day is 15 to 20 minutes, think about the amount of greenhouse gas that is burned, even with a single engine taxi.” The single most effective way to reduce U.S. airline carbon dioxide emissions would be the Next Generation Air Transportation System with satellite-based navigation technology to help eliminate inefficient routings, congestion and delays, Richard said. That could cut another 10% to 15% of unnecessary fuel burn and resulting emissions, he said.
During the two-day conference, prominent industry and government leaders, including Richard, will discuss the impacts of these issues and possible solutions for consumers and operators, as well as financial challenges and future market opportunities.
